At LIYAN Packaging, your satisfaction is our top priority. All our OEM/ODM packaging products are 100% custom-made according to your requirements.

📌 Pre-Production Confirmation Once your order is confirmed, we will provide photos and videos of pre-production samples for your approval before mass production starts.

🔍 Final Quality Inspection After mass production is completed, every product will be inspected before shipment. We will also share photos and videos of finished goods for your final confirmation.

🚚 Transportation & After-Sales Support Even with strict quality control, occasional damage may occur during shipping. We accept negotiation, replacement, or refund under the following conditions:

✅ Defective or damaged items upon arrival Please contact us within 7 days of receiving the goods and provide clear photos/videos. We will arrange a free replacement or full refund.

✅ Incorrect items shipped We will bear the return shipping cost and send you the correct products free of charge.

📩 How to Request a Return To start a return or claim, please email your order number and photos/videos of the issue to: info@liyanpack.com